Royal Carribean
About The Project
Behind the scenes Royal Caribbean has a custom reservations system for employees and agents to manage and book cruises and flights.
Role: Sentior UX Designer
Employed by: Big Day Agency
Challenge
The world of reservations systems is always changing and the software that supports the industry needs to evolve to meet consumer expectations. We supported Royal Caribbean with incremental ux improvements, new feature releases, and product roadmapping.
Bookings and Bundles
We launched a new flight booking workflow so consumers can book their flight along with their cruise and manage it all at one point of contact. We also created new workflows for changing state rooms and making complex pricing tiers easy to understand.
